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Transferring ownership

Hand the Owner role to an Admin. Both people confirm with a fresh session, and both get an email.

Only the Owner can transfer ownership, and only to an Admin in the same company. Both people confirm with a fresh session. Avaloi emails both.

Transfer ownership

  1. Promote the person to Admin. If they are not an Admin yet, change their role from the member row on Team.
  2. Open Company settings and choose Transfer ownership. Pick the Admin.
  3. Confirm on both sides. You confirm, then they confirm. Each step needs a recent sign-in. Two-factor applies if it is on.

After the transfer you become an Admin. The company still has exactly one Owner.

You cannot transfer to a Developer, Billing, Viewer, Site Admin, or Site Developer.

Quick answers

The dashboard asked me to sign in again. Transfer needs a fresh session on both sides. Sign in and try again. See Sessions.

Can support transfer ownership for me? No. Support does not change ownership from chat or a single email. Account recovery needs two of three proofs.

I am leaving the company and I am its only Owner. Transfer ownership first, or close the company. Avaloi will not delete an account that is the only Owner of an open company.

API

  • POST /v1/companies/me/transfer-ownership
  • PATCH /v1/members/{id}

Still stuck?

Email [email protected] with your site name and what you tried, or send us a message.