Transferring ownership
Hand the Owner role to an Admin. Both people confirm with a fresh session, and both get an email.
Only the Owner can transfer ownership, and only to an Admin in the same company. Both people confirm with a fresh session. Avaloi emails both.
Transfer ownership
- Promote the person to Admin. If they are not an Admin yet, change their role from the member row on Team.
- Open Company settings and choose Transfer ownership. Pick the Admin.
- Confirm on both sides. You confirm, then they confirm. Each step needs a recent sign-in. Two-factor applies if it is on.
After the transfer you become an Admin. The company still has exactly one Owner.
You cannot transfer to a Developer, Billing, Viewer, Site Admin, or Site Developer.
Quick answers
The dashboard asked me to sign in again. Transfer needs a fresh session on both sides. Sign in and try again. See Sessions.
Can support transfer ownership for me? No. Support does not change ownership from chat or a single email. Account recovery needs two of three proofs.
I am leaving the company and I am its only Owner. Transfer ownership first, or close the company. Avaloi will not delete an account that is the only Owner of an open company.
API
POST /v1/companies/me/transfer-ownershipPATCH /v1/members/{id}
Related
Still stuck?
Email [email protected] with your site name and what you tried, or send us a message.