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Passwords

Set a password of 12 or more characters, change it under Security, and reset a forgotten one from the sign-in page.

Set a password of at least 12 characters that is not in a known breach. Avaloi hashes passwords with Argon2id and checks new passwords against Have I Been Pwned.

Change your password

  1. Open User settings, then Security.
  2. Enter your current password and a new one.
  3. Save. Avaloi emails you and ends your other sessions.

Reset a forgotten password

  1. On the sign-in page, choose Forgot password.
  2. Enter your email. Avaloi shows the same confirmation whether or not the address has an account.
  3. Open the link in the email. It expires.
  4. Set a new password. Other sessions end.

SSO-enforced companies refuse password sign-in. Use your identity provider.

Rules

  • Minimum 12 characters.
  • Rejected if the password appears in a public breach list.
  • Magic links are a separate sign-in option and are off when SSO is enforced.

Quick answers

Avaloi rejected a password I use elsewhere. It appears in a known breach. Pick a unique passphrase.

I reset my password and my phone signed out. A reset or a change ends every other session on purpose. Sign in again on that device.

Can support reset my password in chat? No. Use Forgot password. If you cannot reach the inbox, file a recovery request from the sign-in page. Support needs two of three proofs and never completes recovery in chat.

Still stuck?

Email [email protected] with your site name and what you tried, or send us a message.